1 Introduction & Overview
F bazi (fbazi.biz) is an online gaming platform dedicated to providing a safe, transparent, and enjoyable gaming experience for players in Bangladesh. This Privacy Policy ("Policy") describes how f bazi collects your personal information, how that information is used, and how we keep it secure.
We understand how valuable your personal information is. That's why the f bazi Privacy Policy is built on complete transparency — no hidden details, no surprises. By creating an account or using our services on the f bazi platform, you agree to the terms of this Privacy Policy.
Our commitment: f bazi never sells your personal data to advertisers or third parties. Your data is used solely to improve our services and maintain security.
This Privacy Policy may be updated from time to time. For significant changes, f bazi will notify you at your registered email address and post a notice on the platform. We recommend reviewing this policy regularly.
2 What information we collect
F bazi collects your information in several ways. Below is a detailed breakdown of what data is collected and in which circumstances:
| Data type | When it is collected | Example |
|---|---|---|
| Identity-Related | During Registration | Name, date of birth, gender |
| Contact details | Account Creation | Email, phone number, address |
| Financial information | At the time of payment | Mobile Pay/Nagad number, bank account |
| Identity verification | During the KYC process | NID, Passport, Driving License |
| Usage Information | While using the platform | Game history, bet records, login times |
| Device information | At the time of your site visit | IP address, browser type, OS |
F bazi collects only information necessary to operate its services. Unnecessary or excessive information is not collected. Some information is mandatory (such as name and email for registration) while some is optional. You can still use f bazi's core services without providing optional information.
When you contact our customer support, details of that conversation may also be recorded for quality improvement and dispute resolution purposes. Information shared via live chat, email, or phone is stored securely.
3 Purpose of data use
F bazi uses the information it collects only for the specific purposes listed below. No data is used beyond these approved purposes:
- Account management: To create, manage, and secure your f bazi account.
- Identity verification: To verify your age and identity, prevent money laundering, and meet legal obligations.
- Financial transactions: To securely process deposits, withdrawals, and other financial transactions.
- Service improvement: To analyze user preferences and improve the f bazi platform experience.
- Customer service: To resolve your complaints, questions, or issues and provide support.
- Fraud prevention: To detect fraudulent activity and maintain the security of the platform.
- Marketing Communications: To send you promotional offers, bonuses, and updates with your consent (you can opt out at any time).
- Legal obligation: To comply with applicable laws and regulations, and to respond to requests from regulatory authorities.
Commitment to Transparency: f bazi never shares your data with third parties for profiling or targeted advertising. Your data stays within our services.
F bazi analyzes your gaming patterns to promote responsible gaming. If any unusual or concerning behavior is detected, we may reach out to offer support.
4 Information Sharing Policy
F bazi does not generally share your personal information with third parties. However, limited sharing may occur in the following circumstances:
- Payment processors: Only the information necessary to complete a transaction is shared with payment partners such as Mobile Pay, Nagad, Rocket, or your bank.
- Identity verification services: Limited data may be shared with trusted verification providers for the KYC process.
- Law enforcement: Data may be disclosed when legally required, such as in response to a court order, legal subpoena, or valid government request.
- Business transfers: In the event of a sale, merger, or acquisition of f bazi, your information may be transferred to the new owner, subject to the terms of this policy.
- Technology partners: Limited data processing may occur with trusted technology partners under contract, for services such as cloud storage, server management, or security.
F bazi ensures in third-party data sharing agreements that they also follow the same standards of privacy protection. We do not work with any third parties who cannot ensure proper security of your information.
International data transfers: Occasionally, your information may be processed outside Bangladesh. In such cases, f bazi ensures that protective measures are maintained according to international standards.
5 Cookies & Tracking Technology
F bazi uses cookies and similar tracking technologies on its website and app. These technologies help improve your user experience and keep the platform running smoothly.
Types of cookies used by f bazi:
- Essential cookies: To maintain login sessions, ensure security, and support core site functionality. Without these cookies, the site will not work properly.
- Performance Cookies: To analyze which pages are most visited and where errors occur. This information is entirely anonymized.
- Functionality cookies: To remember your preferred language, theme, and other personalized settings.
- Analytics cookies: To analyze user behavior and improve our services (subject to your consent).
You can manage or delete cookies at any time through your browser settings. Please note that disabling certain essential cookies may affect the functionality of some f bazi features.
When you first visit the f bazi site, a cookie consent notice is shown. You have the right to change your preferences at any time.
6 Data Security Measures
F bazi uses industry-leading security technology to protect your personal information. Our security framework operates on the following layers:
- SSL/TLS Encryption: All data transmitted on the f bazi website is protected by 256-bit SSL encryption. Look for the lock icon in your browser's address bar.
- Database Encryption: Sensitive data stored on our servers is kept in encrypted form.
- Two-Factor Authentication (2FA): f bazi offers two-factor authentication to add an extra layer of security to your account.
- Regular security audits: f bazi's systems are regularly audited by independent cybersecurity experts.
- Access control: f bazi staff can only access the information necessary for their specific role. All access is logged and monitored.
- Firewall & IDS: Advanced firewalls and intrusion detection systems provide round-the-clock protection against cyber attacks.
Security notice: f bazi will never ask for your password or full card number via email or phone. If you receive such a request, treat it as a scam and report it immediately to support@fbazi.biz.
In the event of a data breach, f bazi will promptly notify affected users and relevant authorities in accordance with applicable law and take necessary measures.
7 Your Rights
Under the f bazi Privacy Policy, you have full control over your own data. Your rights are outlined below:
To exercise any of these rights, email us at support@fbazi.biz or reach out via our live chat. f bazi will respond to your request within 30 days.
Please note that certain data is legally required to be retained for a specified period. In such cases, a deletion request may be partially fulfilled, and f bazi will explain the reasons in detail.
8 Data retention period
How long f bazi retains your data depends on the type of information and the purpose for which it is used. We never keep data longer than necessary.
| Data type | Retention period |
|---|---|
| Account information | 5 years after account closure |
| Financial transaction records | Minimum 7 years (legal requirement) |
| KYC Documents | 5 years after account closure |
| Gaming history | 3 years or until account closure |
| Customer support communications | 2 years |
| Cookies & Session Data | 30 days from end of session |
Once the designated retention period ends, f bazi securely and permanently deletes your data. Any physical records, where applicable, are destroyed alongside digital deletion.
9 Minor protection
F bazi strictly prohibits anyone under the age of 18 from using the platform. Protecting minors is one of f bazi's highest priorities.
- Age verification is carried out at registration and reconfirmed during the KYC process.
- F bazi does not knowingly collect personal information from anyone under the age of 18.
- If it comes to our knowledge that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.
- F bazi marketing communications are never directed at minors.
For parents: If you suspect your child is using f bazi, contact support@fbazi.biz immediately
F bazi is committed to raising awareness about parental control tools. We follow national and international guidelines to keep children safe online.
10 Policy updates & contact
The f bazi Privacy Policy may be updated from time to time. When the policy is revised due to service changes, legal requirements, or technological developments, we will notify you as follows:
- A clear notice will be displayed on the platform.
- For significant changes, you will be notified at your registered email address.
- The "Last Updated" date at the top of the page will reflect any changes.
- For major changes, 30 days' notice will be given before they take effect.
Continued use of f bazi after a policy update will be considered acceptance of the revised terms. If you do not agree with the updated policy, please contact support to close your account.
For any questions, requests, or complaints regarding the Privacy Policy, contact us:
Data Protection Officer: support@fbazi.biz
Response time: Typically within 2 business days
Language: Support available in Bengali and English
Thank you for reading the f bazi Privacy Policy. We believe transparency and trustworthiness are what establish f bazi as Bangladesh's premier online gaming platform. We remain committed to protecting your privacy at all times.